faqs

Are your products safe?

Yes. Safety comes first in everything we make — our products are crafted with your wellbeing in mind, free from harmful chemicals. Full material details are listed on each individual product page for reference before you buy.

How do I know what size or intensity to choose?

Each product page includes a sizing or intensity guide. If you're still unsure, our Journal has honest, no-pressure guides to help you choose with confidence.

Do you offer discreet packaging?

Yes. Every order ships in plain, unbranded packaging — no logos or product imagery on the outside. Your billing descriptor and return address stay just as discreet.

What if it's not right for me?

We offer a 30-day return window on unopened, unused items — just reach out and we'll take care of it.

Free shipping & secure checkout?

Free shipping on every order, no minimum spend required — orders typically ship the same day or the next business day. Checkout is fully encrypted, and your payment details are never stored or shared.

Where do you ship?

We ship to Europe (excluding some remote islands), the United States (excluding Alaska and Hawaii), Canada, and Australia. International fulfillment may vary by product — check individual product pages for specifics.